Crystal Clear: Working with Employees to Set and Meet Clear Performance Standards
Duration: 90 minutes
Speaker: Judi Clements
Bonus for Each Registrant:The webinar speaker will answer one written question that you may submit by email within one week after the webinar.
Webinar Description
The best performing employees have an open relationship with their manager and a clear understanding of what is expected of them at all times. Without well-defined and effectively communicated performance standards, employees cannot be expected to consistently meet and exceed the requirements of their jobs. In this program, Judi Clements gives you the tools to work with your employees to set and meet clear performance standards. You will learn how to utilize meaningful communication and feedback skills to help employees uncover barriers blocking their performance and empower them to tap into their own intrinsic motivation to move from mediocre to marvelous.
Agenda
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How to work with employees to set achievable performance standards and goals
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How to work with employees to develop quantifiable action plans
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How to give effective reinforcing and correcting feedback
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How to encourage employees to tap into their internal motivators
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How to be an effective coach and mentor
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How to utilize behavioral performance management tools
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How to perform a Gap Analysis
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How to provide on-going follow-up and dialogue
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How to tie clear performance standards in with greater employee engagement
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
Unlimited listeners per connection - bring the entire department.
Q&A session with the expert.
Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone. You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.