Develop Winning Metrics for the HR Department
Duration: 90 minutes
Speakers: Teri Morning, MBA, MS, SPHR
The HR Department is involved in every aspect of a business, but it still struggles to demonstrate its value and accomplish its goals. The financial side of a business uses numbers to illustrate and solve problems and show its contributions and its successes. Metrics can help your HR Department do just that. Since numbers and metrics are the language of business, if you are not speaking that language, you can’t really be a strategic partner. It would be like going to France and speaking Greek. You’d eventually find your way around, but you might discover that the tour bus left without you, and you would end up missing a lot.
Using metrics will also help HR management transition from an operational mindset to a strategic mindset so it can focus its time and energy on areas that make a real difference to the Company’s bottom line. Using metrics encourages HR personnel to think strategically. Using strategic thinking will keep HR in step with business goals and position the Department to meet the challenges within your organization.
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Agenda
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Designing metrics and measurements to focus HR planning and measure success.
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What you should be measuring – and why.
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What is a balanced metrics scorecard?
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What are “strategic metrics.”
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Understanding your results: Single measurements versus metric sets and what they can tell you.
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Ensuring that performance management plans will encourage and empower to improve and achieve organizational goals.
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Case study: How measuring turnover can be a useful strategic tool OR a complete waste of time.
Logistics
- 90-minute webinar (Travel-Free) delivered over the phone and Internet.
- Unlimited listeners per connection - bring the entire department.
- Q&A session with the expert.
This event will be presented live by phone together with a PowerPoint presentation to be viewed on your computer. Internet access is not required for phone-only participants. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone.You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.