Effective Performance Reviews for Problem Employees: How to Begin the Rehabilitation
Duration: 90 minutes
Speaker: Teri Morning
Webinar Description
Every manager will have at least one dysfunctional and/or non-performing employee. Worse, they may inherit that problem employee from another manager.
Now it’s time for their performance review.
Performance reviews can be time consuming and challenging even with talented employees. With problem employees, you have to come up with a supportive yet firm way to cause this person to recognize and change their ways. You have to make a plan that will work.
The reality is your work is just beginning with the performance review. The review won’t change anyone overnight. However, by conducting an effective review you can set the stage for a plan that will either begin to move the employee towards being a productive member of the team or move the employee to another job for which he or she is better suited.
This webinar will cover how managers can use a performance review to influence improvement in the performance of problem employees and how to manage that problem employee and mitigate their negative effect on their colleagues. Then you can spend your time and effort to create an environment in which employees are engaged and motivated to do their best job every day.
Agenda
- The elements of an effective performance review.
- How regular performance reviews do not work for problem employees. What you have to do differently.
- Getting a grip on documentation and setting expectations.
- The 10 most important things you have to do to cause an employee to improve.
- Setting goals for those who resist goals.
- What to do when the employee rejects the content of the review.
- The ways in which problem employees can behave when held to expectations. What to do.
- Minimizing a problem employee’s effect on others. What will work. What will not.
- How to determine if all is lost. What to do when the employment relationship can’t be saved.
CONTINUING EDUCATION
Continuing HRCI Credit Information
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Continuing SHRM Credit
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
Unlimited listeners per connection - bring the entire department.
Q&A session with the expert.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone. You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.