Handling Difficult Conversations with Employees

Duration: 90 minutes

Speaker: Judi Clements

 

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Webinar Description

Managers are called upon to deal with a diverse workforce with many different challenges. Often communication can break down when managers have to deliver difficult news about substandard performance, workplace change, team conflict, or any number of other issues. Many employees enter the workplace with problems such as anger management, substance abuse, and other mental health and personal issues that negatively affect their performance and their fellow employees. In this 60 minute webinar, Judi Clements will discuss important guidelines you must know for handling difficult interactions with subordinates and co-workers. You will learn effective methods to facilitate dialogue with your employees in a way that lets you maintain control and remain in compliance with applicable laws.

Agenda

 

CONTINUING EDUCATION

 

Continuing HRCI Credit Information

This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

 

Continuing SHRM Credit
Registrants should consult with SHRM as to whether this program will be eligible for SHRM recertification credit.

 

Logistics

This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.