Managing Problem Employees You “Inherited”: How to Avoid Supervisory Minefields
Duration: 90 minutes
Speaker: Teri Morning
Webinar Description
New managers want to create an environment in which employees are engaged and motivated to do their best job every day. Managers want their people to be productive, happy and performing. After all, we often spend more time with our coworkers than with our families!
However, every manager who takes over a new staff will almost inevitably inherit at least one dysfunctional and/or non-performing employee. These employees can torpedo not just group results but also the manager’s performance and reputation.
Recognizing and handling dysfunctional employees can be hard for even the most experienced manager and is always time consuming. However, you can never have a fully functioning team and the respect of your employees if you don’t step up and handle these people problems. A manager can even lose the respect of the whole team based on his or her inability to contain the effects of just one dysfunctional employee.
Dysfunctional employees can be hard to spot. In fact, often they will be the first to welcome you to your new job or department. By the time an unaware manager realizes with whom he or she is now dealing, the problem has likely escalated and spread. A problem employee can even cost a new manager their own job.
Agenda
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Developing a plan for taking over a new group or department.
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How to avoid being supervisory roadkill. Recognizing the signs of trouble – before trouble starts.
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The long term, entrenched employee – who finally has everything just the way he likes it. Now here you come, a new manager he needs to “break-in.” What to do.
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The over compensated, under qualified, perhaps underperforming employee who is ready to do vicious battle – with you. How to handle this potentially lethal employee.
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The employee who has been underperforming (and likes it that way) ¬– for a long time… Getting him to actually work.
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The professional victim – passive-aggressive, sneaky and even worse, willing to wait you out. How to head them off.
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The person who is so disagreeable that no one has ever told him he is underperforming. How to have that hard conversation.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
Unlimited listeners per connection - bring the entire department.
Q&A session with the expert.
Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone. You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.