You Can’t Manage If You Can’t Communicate Effectively
Duration: 60 minutes
Speaker: Judi Clements
Webinar Description
Time after time, problems arise in the workplace because of poor communication. Often managers go through years of management development without proper training in basic interpersonal skills. This can hurt them as they move into middle and senior management positions. In this informative and lively 60-minute webinar, Judi Clements helps human resource professionals take a fresh look at how to be better communicators. Judi demonstrates how and why communication so often fails in the workplace. She will demonstrate how a simple misunderstanding can accelerate into a workplace disaster, how technology has both helped and hurt interpersonal communication, and how becoming a good communicator can enhance productivity and reduce workplace errors. You will learn that good communication is the essential ingredient for motivating employees, giving feedback, and getting teams to work effectively.
Agenda
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What makes an effective communicator
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How to assess your communication strengths and challenges
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Why communication gets easily derailed
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How to use the right medium for the right impact
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How to turn disengaged employees into better performers through good communication
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How to listen, not just “hear“
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How to gain non-verbal fluency
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How to use your speaking voice for optimal results
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How technology may be helping or hurting your communication
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How to add enhanced communication skills to your management ”toolkit”
CONTINUING EDUCATION
Continuing HRCI Credit Information
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Continuing Legal Education Credit Information
This webinar has been approved in the following states for continuing legal education credit by The Marino Legal Academy:
California: 1.5 credit hours
The Marino Institute for Continuing Legal Education is a State Bar of California approved MCLE sponsor and this course qualifies for 1.5 credit hours of participatory CLE credit.
New Jersey: 1.5 credit hours
This webinar has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.5 CLE credit hours.
New York: 1.5 areas of professional practice credit hours
This course has been approved in accordance with the requirements of the New York Continuing Legal Education Board for veteran attorneys for 1.5 credit hours, of which 1.50 credit hours may be applied toward the Areas of Professional Practice.
Pennsylvania: 1.5 credit hours
This Distance Learning program has been approved by the Pennsylvania Continuing Legal Education Board for 1.5 hours of substantive law, practice and procedure CLE credit.
To receive CLE credit for this webinar in those states, please request such credit by writing toinfo@parkavenuepresentations.com. Your request will be forwarded to The Marino Legal Academy for processing.
CLE credit for this webinar may also be awarded in a number of other jurisdictions. For more information, please contact a Marino Legal Academy legal education consultant at (212) 249-3779,x104.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
Unlimited listeners per connection - bring the entire department.
Q&A session with the expert.
Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.