Managing Problem Employees You “Inherited”: How to Avoid Supervisory Minefields
Duration: 90 minutes
Speaker: Teri Morning
Webinar Description
Service dogs (and service horses) have a long and valued history of performing daily activities of living for people with disabilities. However, many more animals are now appearing in public places. Ducks on planes, dogs in the grocery store and horses walking down city sidewalks. While service dogs/horses are respected and certain pets have always been welcome in the local hardware store, it’s still surprising to see a pig sniffing through the grocery store or a dog as your seatmate on a plane. As an employer, it’s important to understand what is the definition of a service dog vs. a support animal vs. a pet. You will also need to establish and enforce practical policies regarding permitting animals in your workplace.
This webinar will help you understand the differences between service animals and support animals, and understand your legal obligations regarding under what circumstances you will need to accommodate an employee who wants or needs to bring an animal to work. The webinar will also discuss best guidelines for setting up a Bring Your Pets To Work policy.
Agenda
- What is a service animal?
- What you can and cannot ask an employee who has a service animal.
Equines as service horses in the workplace. What are the guidelines for a service horse?
- What every non-horse manager needs to know about service horses.
- What is an emotional support animal?
- What you can and cannot ask an employee regarding an emotional support animal.
- Your legal obligations to permit support animals in your workplace.
- The big difference between service and support animals.
- Practical and effective policies and procedures to allow animals in the workplace.
- The concerns of service animal users regarding other support animals and pets.
- Pets in the workplace best practices and guidelines.
- How to start a civilized Bring Your Pets To Work program and head off problems.
- The single biggest cause of problems in a Bring Your Pets To Work Workplaces.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
- Unlimited listeners per connection - bring the entire department.
- Q&A session with the expert.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone. You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.