Internal Investigations of Employee Complaints and Job Misconduct
Wednesday, July 21, 2021 at 1:30 pm ET
Duration: 90 minutes
Speaker: Bob Gregg
Register for Live Webinar: $299
Register for Live Webinar Plus Recording Download: $349
Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.
Webinar Description
The standard discipline process requires pre-disciplinary investigation of performance problems, harassment, work rule violations, retaliation or other workplace misconduct. Complaints about your employees from your clients or customers or from fellow employees require prompt and thorough investigation. HR managers are often called upon to conduct investigations but aren’t given adequate training to do an effective investigation. Employees who are disciplined after an investigation have legal rights and often appeal to government agencies or sue their employer. How the investigation was performed often becomes the subject of legal challenge.
Personal liability for the investigator may occur if the investigation is not handled properly. This webinar covers the legal and practical aspects to ensure a fair and valid internal investigation of matters that may require disciplinary action. The program covers practical techniques of planning fact finding, interviewing witnesses, and documenting your investigative findings. Special emphasis is given to issues related to confidentiality, invasion of privacy, defamation and what you should and should not do to prevent personal liability for just doing your job.
Agenda
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Legal concepts governing internal investigation
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Rights of those being investigated
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Areas of “investigative malpractice” and how to avoid them
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Policies which foster proper and effective investigations
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The Investigative Plan (roadways for a proper process)
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Contacting witnesses
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Documentation integrity
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Practical pointers
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Privacy and confidentiality issues
CONTINUING EDUCATION
Continuing HRCI Credit Information
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Continuing SHRM Credit
Park Avenue Presentations is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
- Unlimited listeners per connection - bring the entire department.
- Q&A session with the expert.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.