Manage Multiple Generations in Your Workplace - Learn Generational Literacy
Wednesday, August 15, 2018 at 1:00 pm ET
Duration: 60 minutes
Speaker: Judi Clements
Register for Live Webinar: $219
Register for Live Webinar Plus Recording Download: $329
Register for Live Webinar Plus CD (includes shipping and handling): $369
Bonus for Each Registrant: The webinar speaker will answer one written question that you may submit by email within one week after the webinar.
Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.
Webinar Description
The 21st century presents a workplace of great diversity. One aspect of this diversity is the mix of the generations that work side-by-side. Without a keen understanding of each generation’s workstyle, values, and communication style, the workplace can become a difficult and less productive place.
In this program, Judi Clements gives you a fresh look at how to be a better communicator by understanding and appreciating generational differences. Judi demonstrates how and why communication so often fails. She'll show you how a simple misunderstanding can accelerate into a workplace disaster, how technology has revolutionized interpersonal communication, and how becoming a good communicator can enhance productivity and reduce workplace errors.
You'll learn how to repair a fractured inter-generational workplace environment through mutual responsibility for respectful communication. You will become a true generational diplomat.
Agenda
You’ll learn to:
- Embrace the principle of “Generational Tolerance”
- Identify each generation’s workstyle, values, and motivators
- Pinpoint key areas of generational differences and leverage differences for maximum benefits
- Prevent and deal with intergenerational conflict
- Reverse inter-generational communication missteps
- Anticipate Gen Z workstyle differences
- Apply these tools to management and Human Resource functions
CONTINUING EDUCATION
Continuing HRCI Credit Information
This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
Continuing SHRM Credit
Park Avenue Presentations is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Logistics
- 90 minutes (Travel Free) delivered over the Internet.
- Unlimited listeners per connection - bring the entire department.
- Q&A session with the expert.
This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.
What is a webinar?
A webinar is a live Internet based seminar. Webinars are a way for participants in many different locations to see and hear a presentation and view PowerPoint slides. You can also have your colleagues attend the webinar using one connection.
What kind of equipment do I need?
You will need a computer with an Internet connection (high speed service such as DSL or cable works best) and a telephone. You may listen to the webinar through your computer speakers, in which case you will not need to use a telephone connection. Internet access is not required for phone-only participants, but you will not be able to see the speaker’s slides.
How can I share the webinar with my colleagues who may not be able to attend the event?
CDs of each program will be available for sale and can be shared with your business associates.
Can I get a copy of the PowerPoint slides used in the webinar?
The PowerPoint slides will be available on the materials page link in the confirmation email that will be sent to you no later than the morning of the day a webinar is presented.
How do I ask a question during the webinar? Will my question be answered during the presentation?
A question and answer session will be scheduled at the end of each webinar. You can then ask a question by typing it into the question box that will be provided to you duringthe webinar. You may also ask a question through the telephone connection. As many questions as possible will be answered during the Question and Answer period.